Book Chapters
Islam, M. S. (2022). Focus groups in tourism research. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing (Vol. 1). Cheltenham, England; Northampton, MA, USA: Edward Elgar Publishing. https://doi.org/10.4337/9781800377486
Islam, M. S. (2022). Emotional labor. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing (Vol. 1). Cheltenham, England; Northampton, MA, USA: Edward Elgar Publishing. https://doi.org/10.4337/9781800377486
Islam, M. S. (2022). Nonverbal communication. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing (Vol. 1). Cheltenham, England; Northampton, MA, USA: Edward Elgar Publishing. https://doi.org/10.4337/9781800377486
Buhalis, D. & Islam, M. S. (2022). Moment of truth. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing (Vol. 1). Cheltenham, England; Northampton, MA, USA: Edward Elgar Publishing. https://doi.org/10.4337/9781800377486
Islam, M. S., Ekiz, E. H., & Buhalis, D. (2022). Hajj and Umrah. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing (Vol. 1). Cheltenham, England; Northampton, MA, USA: Edward Elgar Publishing. https://doi.org/10.4337/9781800377486
Journals
Islam, M. S., & Kirillova, K. (2021). Nonverbal communication in hotels as a medium of experience co-creation. Tourism Management, 87. https://doi.org/10.1016/j.tourman.2021.104363
Islam, M. S., & Kirillova, K. (2020). Non-verbal communication in hospitality: At the intersection of religion and gender. International Journal of Hospitality Management, 84. https://doi.org/10.1016/j.ijhm.2019.102326
Conferences
Islam, M. S. (2021, January 7-9). Communication experiences in hospitality management education. The 26th Annual Graduate Student Research Conference in Hospitality and Tourism. USA: University of Houston.
Prava, R., & Islam, M. S. (2021, December 4-5). Trainings for women's digital entrepreneurship in adapting to New Normal Post-COVID-19. 3rd International Conference on Business and Management, BRAC University. Bangladesh.
Islam, M. S. (2021, December 4-5). Sustainable customer experience marketing paradigm 2.0 from service employees' nonverbal expressions: A service-dominant logic approach. 3rd International Conference on Business and Management, BRAC University. Bangladesh.
Islam, M. S. Akhter, R., & Adrita, U. W. (2021, December 4-5). Women entrepreneurs’ lifecycle: A phenomenological study. 3rd International Conference on Business and Management, BRAC University. Bangladesh.
Islam, M. S. (2021, December 4-5). Hospitality Management Career. 3rd International Conference on Business and Management, BRAC University. Bangladesh.
Islam, M. S., & Kirillova, K. (2020, January 3-5). Non-verbal communication in hospitality: At the intersection of religion and gender. 24th Annual Graduate Student Research Conference in Hospitality and Tourism. University of Houston.
Islam, M. S., & Kirillova, K. (2019, January 3-5). Nonverbal communication in hotels: a new way to conceptualize co-creation of experiences. 24th Annual Graduate Student Research Conference in Hospitality and Tourism. USA: University of Houston.
Islam, M. S., & Kirillova, K. (2019, May 22-25). Nonverbal behavior as a driver of reciprocity in a hospitality encounter: A video elicitation study. 2019 APacCHRIE & EuroCHRIE Joint Conference. School of Hotel & Tourism Management, The Hong Kong Polytechnic University.
Islam, M. S., & Kirillova, K. (2017, June 5-7). Guests" perceptions of hospitality employees" non-verbal behavior: Insights from a restaurant sector. 3rd Global Tourism a Hospitality Conference. Hong Kong.
Islam, M. S. (2015, December 2-5). Importance of nonverbal communication in service encounter and guest satisfaction. The 3rd SUIC International Conference: The Trend of Global Business in the New Digital Era. Bangkok, Thailand: Silpakorn University.
Book Review
Islam, M. S. (2011). "Tourism in Asia: Achievements and challenges" Asian Tourism: Growth and Change, Credit(s): Janet Cochrane Publisher: Elsevier. The Daily Star, Bangladesh. Retrieved 5 August, 2021 from https://www.thedailystar.net/news-detail-168248
Islam, M. S. (2010). "Changing the world, saving climate" Climate Change Begins at Home: Life on the two-way street of global warming, Dave Reay, Macmillan. The Daily Star, Bangladesh. Retrieved 5 August, 2021 from https://www.thedailystar.net/news-detail-155782
Islam, M. S. (2007). "What tourism does for a community" Community Development through Tourism, Sue Beeton, Landlinks Press. The Daily Star, Bangladesh. Retrieved 5 August, 2021 from https://www.thedailystar.net/news-detail-4895
Preprints
Islam, M. S. (2020). Application of co-Creation of experience in community-based tourism. EasyChair. Retrieved from https://easychair.org/publications/preprint/bf98
Islam, M. S. (2020). Thoughts on the protection of tourists’ rights. EasyChair. Retrieved from https://easychair.org/publications/preprint/mGSR
Islam, M. S. (2020). Metamorphosis in the magnitude of qualitative research acquisition. EasyChair. Retrieved from https://easychair.org/publications/preprint/1nZ5
Islam, M. S. (2020). Communication experiences in hospitality management education. EasyChair. Retrieved from https://easychair.org/publications/preprint/CtWc
Newspaper Articles
Islam, M. S. (2014, September 27). Tourism and community development. The Daily Star. Retrieved from https://www.thedailystar.net/tourism-and-community-development-43499
Islam, M. S. (2013, September 27). Tourism and water. The Daily Star. Retrieved from https://www.thedailystar.net/news/tourism-and-water
Islam, M. S. (2012, September 27). Tourism and sustainable energy. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-251359
Islam, M. S. (2012, February 21). Conservation of language. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-223191
Islam, M. S. (2010, September 26). Tourism and biodiversity. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-155897
Islam, M. S. (2009, January 23). Hospitality software makes it easy. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-72476
Islam, M. S. (2008, March 21). Cricket Can Boost Tourism. The Daily Star. Retrieved from http://archive.thedailystar.net/magazine/2008/03/03/perspective.htm
Islam, M. S. (2008, February 15). Increased CO2 level threatens coral reefs. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-23393
Islam, M. S. (2008, June 28). Popularising folklore: In need of a major revamp. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-43157
Islam, M. S. (2007, September 2). Folklore law needed for cultural tourism development. The Daily Star. Retrieved from https://archive.thedailystar.net/law/2007/09/02/campaign.htm
Islam, M. S. (2007, September 27). Taking the aviation industry to new heights. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-5555
Islam, M. S. (2007, December 26). Protecting Saint Martin. The Daily Star. Retrieved from https://www.thedailystar.net/news-detail-16458