1. I do not have any idea about Bangla language. Can I still enroll in the course?
Answer: Yes, you can. This course is designed for beginners.
2. Can I get a certificate after completing the course?
Answer: Yes, you will get a certificate upon successful completion of the course.
3. How long will it take to complete the course?
Answer: Usually it should not take more than ten weeks to complete the course. However, you may take upto three months to complete it. After three months, you will not be able to access the course anymore.
4. May I get the refund of the course fee if I do not continue the course?
Answer: No, the course fee is non-refundable.
5. I already paid the course fee but cannot access the course. What should I do?
Answer: It may take upto three working days (Bangladesh Time) to give you access to the course. You are requested to wait until you receive an email from the administrative team.
6. Can I access the course with my personal email account?
Answer: No, you can only access the course with the BRAC University email ID provided by the course administrator.
7. I do not have a credit card. How can I pay the course fee?
Answer: The payment method accepts different types of cards. You can pay the course fee with any debit card/mastercard/mobile banking/ and any type of internet banking the payment method accepts.
8. Will there be any physical classes apart from lecture videos?
Answer: The lecture videos and reading materials are self-explanatory. The course is designed in such a way that any physical classes will not be required to complete the course.
9. I accidentally unenrolled myself from buX and I cannot re-enroll myself again. What can I do?
Answer: Please, contact your course administrator who will be able to re-enroll you in buX.