Department: BRAC Business School
Conference/Workshop Proceeding 

Year: 2009

  • "Evaluation of Customers? Perception about Service Dimensions of Private Commercial Banks in Dhaka, Bangladesh" , Ms. Afsana Akhtar Lead/Principal Author: Afsana Akhtar Co-author: Syeda Rownak Afza Name of Publisher: Faculty of Management Studies & Commerce, University of Sri Jayewardenepura, Sri Lanka Year: 2009
    Field of Research: Marketing
  • "Service Quality in the Power Sector of Bangladesh: A Model of Customer Satisfaction with Complaint Resolution" , Professor Syed Saad Andaleeb, Ph.D. Lead/Principal Author: Sadrul Huda Co-author: Afsana Aktar, Segufta Dilshad, Syed Saad Andaleeb Name of Publisher: Harvard Conference on Ideas and Innovations for the Development of Bangladesh Year: 2009
    Field of Research: Marketing