The Department of Management and Business (MGB) of BU organised a seminar on Quality of Bus Service in Dhaka City on March 17, 2005. Dr. Syed Saad Andaleeb, Professor and Program Chair at the Sam & Irin Black School of Business at Pennsylvania State University (Erie), USA and Mr. Mahmudul Haq, Senior Lecturer MGB-BU jointly presented the paper at the seminar based on a recent survey. They emphasised the introduction of Bus services that are customer oriented. Professor J R Choudhury, VC BU, Professor Abdur Rab, Chairperson MGB, teachers and students of MGB were present in the Seminar.