Professor Abdur Rab, Chair, MGB and Mr. Ezaz Ahmed, Lecturer, MGB attended the 8th South Asian Management Forum 2004, held at Lahore, Pakistan from November 28-December 01, 2004. Professor Abdur Rab was a member of the panel discussion on Quality Assurance of Higher Education in Business Schools. Mr. Ezaz Ahmed presented a research paper co-authored by Dr. Nazrul Islam, Associate Professor, MGB titled "A Measurement of Customer Service Quality of Banks in Dhaka City of Bangladesh" at the conference. The theme of the 8th SAMF 2004 Conference was "Developing Synergies: Facing Management Challenges Together". Lahore University of Management Science (LUMS), University of Punjab and AMDISA jointly organized the conference. Department of Management & Business (MGB) of BU is a member of AMDISA, which is recognized by SAARC as a professional association. It is the only association in the SAARC region, which networks management development centers across seven nations and promotes partnership between business schools, business leaders and policy administrators for enhancing the quality and effectiveness of management education in South Asia.