Afsana Akhtar
Level: 5, Room: 5A26
Kha-224 Merul Badda
Dhaka 1212. Bangladesh
Ms. Afsana Akhtar, now working as an Assistant Professor in BRAC Business School, joined BRAC University as a lecturer in 2005. Since then, apart from teaching she has been actively engaged in academic research and involved with co- curricular activities. Prior to joining BRAC University, she served East West University as Lecturer. She published a good number of research articles in different national and international journals. She received her MBA from of IBA, University of Dhaka. She has been actively involved with student activity and was the founder adviser of BRAC university women sports club, Perecon. She also worked as student counselor and served as Coordinator of the BBA program of BBS.
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Master of Business Administration (MBA)
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Institute of Business Administration (IBA)
- University of Dhaka
Journals
Akhtar, A., Huda, S. S., & Dilshad, S. (2019). Does perceivedservice quality affect patient satisfaction? International Journal of Public and Private Perspectives on Healthcare, Culture, and the Environment (IJPPPHCE), 3(1), 45–57. https://doi.org/10.4018/IJPPPHCE.2019010104
Andaleeb, S. S., Huda, S. S. M. S., Akhtar, A., & Dilshad, S. (2012). Customer satisfaction with complaint resolution in the power sector in a developing economy. Journal of Nonprofit and Public Sector Marketing, 24(3), 181–201. https://doi.org/10.1080/10495142.2012.705178
Akhtar, A., Huda, S., Ahmed, J., & Hasan, B. (2014). Fair & Lovely: The brand, the controversy and the corporate social responsibility of unilever in Bangladesh. Asia-Pacific Marketing Review, 3(2), 103–110.
Huda, S. S. M. S., & Akhtar, A. (2005). Leisure behaviour of working women of Dhaka, Bangladesh. International Journal of Urban Labour and Leisure, 7(1), 1–30. Retrieved from http://www.ijull.co.uk/vol7/1/huda.pdf
Tanha, M., Chowdhury, A., Akhtar, A., & Karim, D. N. (2008). Borrowing behavior of small and medium enterprises: Experiences of some selected local commercial banks of Bangladesh. D.U. Journal of Marketing, 11, 75–85.
Dilshad, S., Huda, S. S. M. S., & Akhtar, A. (2009). Successful negotiator’s skill: Bangladesh context. Journal of the Institute of Cost and Management Accountants of Bangladesh, XXXVII(3), 25–29.
Dilshad, S., Huda, S. S. M. S., & Akthar, A. (2007). Negotiation skills: Study of male and female managers. Journal of Business Administrations, 33(1 &2(1680-9823)), 69–88.
Ahmed, J. U., Akhtar, A., & Dilshad, S. (2007). The impact of information source on SIM purchase behavior. D.U. Journal of Marketing, 10(1996-33, 173–182.
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Consumer Behavior
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International Marketing
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Brand Management
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Principles of Marketing
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Management of Organization
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Introduction to Business
• Brand Management
• Service Marketing
• Consumer Behavior
• Management of Organization